Sustainability Assessment (SA) is a complex appraisal method. It is conducted for supporting decision-making and policy in a broad environmental, economic and social context, and transcends a purely technical/scientific evaluation.

May 11, 2018

5 key areas of the IT portfolio

Key Industry Measures

Enterprise-level total IT spending and staffing metrics across different vertical industries. Metrics based on enterprise size are often provided.

Key Infrastructure Measures

Technology-domain-specific unit cost, productivity and performance measures for the IT infrastructure environments, including current year and multiyear averages for the mainframe, Windows server, Unix server, storage, end-user computing, IT service desk, data and voice network environments. Metrics by workload size are often provided

Key Applications Measures

Application development and application support spending and staffing metrics, project measures, life cycle phases, productivity and quality measures

Key Information Security Measures

Enterprise-level total spending and staffing measures

Key Outsourcing Measures

Enterprise-level total spending and staffing measures

IT Outsourcing Feasibility Study - The development of the Statement of Work: (SOW)

Detailed project requirements, bench-marking IT outsourcing contracts / SLAs, building process evaluation criteria, selecting the respective vendors to participate in the process, developing the RFP or RFQ, building a pricing methodology, developing time frames and notification to the vendors are essential factors that determine how the project will be handled, measured and subsequently implemented.

- Builds on technical and schedule evaluation results
- Translates technical and schedule risks into cost

- Derives cost estimate by integrating technical risk, schedule risk, and cost estimating uncertainty impacts to resources

- Prioritizes risks for program impact
- Documents cost basis and risks for the risk evaluation

Monitor and Control Risks

The monitoring and control process systematically tracks and evaluate the effectiveness of risk response actions against established metrics. Some techniques suitable for risk monitoring and control that can be used in a program-wide indicator system may include:

- Earned Value (EV)
- Program Metrics
- Schedule Performance Monitoring and
- Technical Performance Measurement (TPM)

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